About the Customer
The US-based customer provides strategy, advisory services and digital lab facilities for rapid solution incubation, prototyping, and agile engineering to build and scale digital solutions in AI and analytics, cybersecurity, and IoT.
Business Scenario
Before partnering with Maventic, the client relied on an architecture comprising six internal non-SAP systems and an SAP ERP system, which utilized traditional OData services to sync data in a batch job.
Challenges
Operating with batch-based data synchronization, the company faced delays in reporting, data inaccuracies, and compromised decision-making due to outdated information.
- Delayed Reporting – Data exchange occurred only at set times, causing delays in reporting for timesheets, business partner details, invoice creation, GRN sync, payments, and PO sharing.
- Data Inaccuracy – Scheduled data exchanges caused delays in accurate reporting, as the latest data might not be synced before report generation.
- Inefficient Decision-Making – The decision-making process was inefficient due to incomplete or inaccurate data.
Solution
The customer decided that the best course of action was to integrate its internal systems with SAP so that information exchange happens in real-time. After evaluating a few SAP Cloud Integration partners, they selected Maventic’s proposal to utilize SAP BTP (Cloud Integration, Cloud Connector, REST Services) and SAP ERP (ABAP) to make the data exchange real-time within the architecture.
- SAP ERP (ABAP) Integration – ABAP played a key role in ensuring smooth communication and data synchronization within the integrated architecture.
- Cloud Connector for Secure Connectivity – Cloud Connector provided secure, reliable connectivity between on-premise systems and the SAP cloud environment.
- REST Services for Data Transfer – REST Services facilitated efficient data transfer and API-driven interactions, enabling seamless communication between the client’s internal systems and SAP.
Business Impact
The SAP Cloud Integration implementation eliminated batch processing delays, enabling real-time data flow and dramatically improving operational efficiency.
Improved Data Visibility
Real-time synchronization provided instant visibility into timesheets, business partner details, invoices, GRN, payments, and purchase orders.
Enhanced On-Demand Data Access
Stakeholders gained immediate access to current data across all systems, eliminating wait times for scheduled batch jobs.
Reduced Manual Sync Intervention
Automated real-time data exchange eliminated the need for manual intervention and batch job monitoring.
Ensured Accurate Reporting Analytics
Real-time data synchronization guaranteed reports always reflected the most current information for reliable analytics.
Increased Decision-Making Speed
Access to up-to-date information across all systems enabled faster, more confident business decisions.


