About the customer
Our client is one of the Middle East’s leading supermarket chains, operating an extensive network of over 100 hypermarkets and supermarkets across the region. As a major retail organization, they serve millions of customers and manage complex operations spanning inventory, sales, customer analytics, and supply chain management.
Business scenario
The client utilized SAP HANA Cloud as a data warehouse, sourcing data from SAP® ERP Central Component, POS, and third-party systems, while using SAP® BusinessObjects BI for reporting. They aim to adopt SAP Analytics Cloud as part of their transformation journey.
Challenges
The client faced significant challenges including server performance issues, data integration complexity, and loss of productivity.
- Over-Utilization of Server – Performance issues stemmed from server over-utilization, resulting in 4-5 hour report generation.
- Data Integration Complexity – Integrating data from SAP ECC, POS systems, and third-party sources posed complexities, leading to errors and delays.
- Loss of Productivity – Extended report generation times severely impacted user productivity and hindered timely decision-making.
Solution
The client recognized the need to enhance performance and opted to redesign its SAP® HANA Cloud. After assessing various SAP partners, they chose Maventic to optimize the cloud and transition the front end from SAP BusinessObjects BI suite to SAP Analytics Cloud for advanced planning.
- Cloud-Based Advantage – SAP Analytics Cloud’s wholly cloud-based nature eliminated the need for infrastructure setup, simplifying upgrades and facilitating future-proof digital transformation.
- Complexity Reduction – SAP Analytics Cloud’s cloud-based model minimized complexities associated with data integration.
- Addressed Real-Time Needs – Maventic implemented a live connection mechanism, enabling real-time data transfer between the redesigned SAP HANA Cloud and SAP Analytics Cloud.
