About Client
The client is a single refinery based out of Eastern India, with 100,000 barrels per day capacity.
Business Scenario
Before partnering with Maventic, the client needed to manually print all work orders and manage preventive and breakdown processes. These manual interventions impacted the efficiency of the technicians and, thus, the wrench time. Additionally, status updates on SAP were not fully updated against these activities.
The customer decided to move to a mobile solution for their technicians to ensure increased wrench time, provide all relevant information to technicians, including real-time visibility of status, the ability to quickly and dynamically change the assignments, and effectively reduce the cost of maintenance.
Challenges
The key challenges faced by the customer included:
The client’s business processes needed major customizations to ease the planning process, and they needed a modern, easy-to-use, offline-supported mobile app.
Solution
After evaluating a few SAP solutions, they selected Maventic’s Massetic solutions SEAM4 and MOAST4 for their planners, supervisors, and technicians.
The key reasons the customer chose Massetic solutions were:
Benefits
With the solution, the client could avail of the following benefits: