About the Customer
Our customer has been a prominent figure in the industry for more than 40 years, specializing in fine blanked components, stamping, manufacturing and trading of home appliances, as well as producing cold rolled steel strips and motors.
Business Scenario
Our customer had a complex IT environment comprising SAP ECC, SAP CRM, SAP SCM, and various non-SAP systems. After transitioning to Azure, they required assistance in managing their Azure infrastructure.
Challenges
Operating with a complex multi-system architecture on Azure, the company struggled with performance issues, system downtime, and lack of optimization for their SAP workloads.
- Complex Integration – The architecture was diverse and complex spanning Azure services, SAP modules like ECC, CRM, and SCM, as well as non-SAP systems.
- Not Optimized for Heavy Workloads – The Azure infrastructure was not configured for reliable SAP workload management.
- High Downtime – There were recurring technical issues such as connectivity problems, system errors, and performance bottlenecks which were leading to business disruptions.
Solution
To address these challenges, Maventic enhanced their Azure environment, focusing on monitoring, management, and optimization to support both SAP and non-SAP workloads effectively, while also improving decision-making capabilities and cost efficiency. The key components of this approach included:
- Infrastructure Management – Continuous monitoring and management of Azure infrastructure components like storage, networking, and databases to ensure they are properly configured.
- Performance Optimization – Tailoring the Azure setup to enhance performance and reliability specifically for SAP and non-SAP applications, ensuring high availability and system responsiveness.
- Issue Resolution – Immediate attention and resolution of technical issues, significantly reducing downtime and preventing potential business disruptions.
- Data-Driven Insights – Development of Power BI reports that analyze data from SAP and non-SAP sources, providing stakeholders with actionable insights.
- Cost Optimization – Utilization of Azure Services to right-size resources, implement cost-saving strategies, and maximize the overall value of Azure investments.
Business Impact
The comprehensive Azure support transformed the conglomerate’s IT operations, delivering unified infrastructure management and strategic insights for better business outcomes.
Achieved a 360-Degree Data View
Power BI integration with SAP and non-SAP systems provided comprehensive visibility across all business operations and data sources.
Seamless Integration Through Single Environment
Unified Azure infrastructure management created a cohesive environment for SAP ECC, CRM, SCM, and non-SAP systems.
Enhanced Decision-Making
Real-time monitoring and data analytics empowered leadership with actionable intelligence for strategic planning and operational improvements.
